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From day one, TangoWire's intent was to create a trustworthy relationship with our consumer. It's not our desire to trade our customers' data with third parties, spam our members, or create an environment which breaks this bond of trust. When I enroll in your program, who will you give my e-mail address to? We do not trade, sell, or distribute our members’, partners', or affiliates’ e-mail addresses to third parties. We do not use any members’, partners', or affiliates’ e-mail addresses to send SPAM (unsolicited e-mail). For members, your e-mail address may be used to inform you of membership or gift specials, when another member wishes to make contact with you or send you a gift, receipts for purchases, e-mail verification, or offer products and services that may be of interest to you. For Partners and Affiliates, your e-mail address may be used to inform you of changes that affect the site or your partnership, promotions, any correspondence concerning your site, domain name, or links exchanges which we are unable to answer on your behalf. What information of mine do we gather/track about you? TangoWire gathers three types of information: Public information users voluntarily submit to us, private information users voluntarily submit to us, and information indirectly submitted to us by users. We define Public information as personal information that may be displayed on the site, such as age, gender and height, but cannot be used to determine a member’s real identity. Private information is defined as any information that can be used to determine a member's identity and is never displayed to other members such as email address and credit card information. Private This information is gathered from members and guests who apply for various services our site offers. This information includes email address, first name, last name, credit card number, and a user-specified password. Public To accomplish our goal of bringing compatible people together, we must gather personal information such as birthdate, gender, height, marital status, etc.. This information is meant to be seen by members and visitors to the site, but cannot be linked by any visitors to any member’s private information. Information indirectly submitted to us by users This is information we collect, which is not personally identifiable, such as browser type, cookies, and IP addresses. This information is gathered for all users to the site. What do we do with the information we gather? Information users submit to TangoWire: Public Public information supplied by the user is intended to be viewed by visitors to the site. This information is used by visitors for searching and matching purposes. Public information cannot be used to identify a specific member by name, address, etc.. Private Email addresses submitted by members and those placing personal ads are used by us when forwarding e-mail responses. Member email addresses are not disclosed to the person responding to a member’s or advertiser’s profile, unless permitted otherwise. We may use a user's email address to send valuable update or other information regarding our site, but the user may choose not to receive email of this type by contacting us with our customer service request form. Email addresses may also be used in private correspondence with the user for customer service issues. Financial information that is collected is used to bill the user for products and services. All other private information submitted by the user is confidential. All private information can be updated or deleted by the user at any time. Information indirectly submitted to us by users We use your IP address, server, and browser related information to help diagnose problems with our server, and to administer our Web site. What information of mine do you share with others? We do not distribute any information to any other members, companies, partners, affiliates or individuals which would reveal your identity, unless it is used to verify or complete an optional purchase from our site. It is up to you to keep this information private. Members should not attempt to embed their real name, address, phone number, e-mail address, or any other identifiable information within their profile, including the handle. We do track conversions to benefit user experience but no personal identifiable information is retained.For U.S. companies and citizens who enroll in our Partner or Affiliate Program, we will be required to report any taxable income information to the Internal Revenue Service, which will include any necessary data we collect from you. Unless we are provided a warrant, subpoena, or other official government document to obtain investigatory information concerning your membership or partnership, your data is safe with TangoWire. Once joining your site, am I going to get a ton of junk mail? Not by us! TangoWire does not believe in SPAM (unsolicited e-mail) or any other type of junk mail. We are a spam-free site. We do not allow our staff, members, partners, or affiliates to send spam. If provided, we do not share your e-mail or physical address with outside parties for the purpose of sending you any marketing information or for any other reason, unless you us give permission to do so.How do I opt out of receiving correspondence from this site? It is the nature of our service to notify you when somebody is interested in you and other purposes. However, any member can easily opt out of receiving any correspondence from this site. Simply log on to the site, click on the "My Account" menu option and then click on the "Settings" menu. From this page, you can opt out of any and all communications. If you are unable to log on to the site simply send a request to customer service through our "Contact Us" link.Is my data encrypted when it is stored? Yes. Your critical and private data is encrypted before it is stored in our databases within our secure data center (read below). It is highly unlikely that your data would be compromised and get into the hands of anyone malicious. In the highly unlikely event that someone malicious is able to access our databases; any critical data would likely be worthless, as it would take a very long and complex key-code to unlock the encryption.How secure are your offices and data center? Information we collect about you is stored in very reliable and secure databases. All our databases and other servers are located in a digitally alarmed data center, to which no unauthorized personnel have access to. No third-parties are able to enter our data center without a close escort from an employee with security clearance. Outside janitorial companies and their employees are prevented from entering our data center and all offices within the TangoWire premises. TangoWire's office complex is monitored 24 hours each day, every day of the year, by multiple security personnel.How secure is your network and Internet connections? Our Internet connections are provided by some of the most reputable and security conscious providers in the world. Once any network traffic arrives at our data center, it is first scrubbed and filtered by our very secure and reliable firewall. Very few network ports are open to the public - only those necessary to serve Web pages and allow limited access to other servers (mail, DNS, etc.). We have created, maintain, and monitor a log that records information about anyone attempting to circumvent our network. Large blocks of network addresses and traffic from locations, countries, or regions known for fraudulent, malicious, or criminal activity are blocked by our network security tools.How secure and updated is your server software? Unlike other companies, TangoWire has created its own proprietary Web, mail, and DNS server software and technology. This radical and ambitious development project was undertaken to ensure our members', partners' and affiliates’ security. With the many and constant security holes, required patches, and backdoors found within the most popular software products, we felt we could no longer risk using it in our environment. Any server software operating systems (Windows, Macintosh, etc.) are constantly monitored for updates and are, however, natively protected by our extensive firewall systems.What if your privacy policy changes? If the privacy policies provided herein are changed in a way that would materially affect our members, partners, or affiliates, we will post those changes within this page immediately and notify you as appropriate. |  |
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